Privacy Policy

1. Scope Of This Policy

This Policy applies to personal data collected through this website, specifically through the Contact Us form and the Careers job application form. We do not collect personal data from you through any other means on this website unless you voluntarily provide it, and we do not require you to create an account or log in to browse this website.

2. Personal Data We Collect

We collect the following categories of personal data, only when you choose to submit them through the relevant form:

In addition to the data you submit, our web server and hosting provider may automatically log limited technical information such as your IP address, browser type, and access time, for the purpose of website security and troubleshooting. This technical log data is not linked to your form submissions unless required for security investigation.

3. How We Use Your Data

We use the personal data described above strictly for the following purposes:

• Responding to enquiries submitted through the Contact Us form regarding trade, wholesale, sourcing, or B2B requirements.
• Evaluating job applications submitted through the Careers page, including reviewing resumes and cover notes.
• Contacting you by phone or email regarding your enquiry or application status.
• Maintaining internal business and recruitment records.
• Complying with applicable legal, regulatory, or tax obligations.

We do not use your personal data for automated decision-making, profiling, or unrelated marketing communications without separately seeking your consent.

4. Cookies & Third-Party Services

This website does not use cookies to track or profile visitors. To display certain elements correctly, this website loads a small number of third-party resources directly in your browser:

• Google Fonts — used to display website typography.
• Font Awesome (cdnjs.cloudflare.com) — used to display icons.
• Google Maps (embedded on our Contact page) — used to show our office location.

These third-party providers may process limited technical data, such as your IP address, as part of delivering these resources, under their own respective privacy policies. We do not control how these third parties process such technical data, and recommend reviewing their policies if you have concerns.

5. Your Consent

In accordance with Sections 4, 6, and 7 of the DPDP Act, 2023, we process your personal data only on the basis of your free, specific, informed, and unambiguous consent, given through the clear affirmative act of filling in and submitting our Contact or Careers form. You may withdraw your consent at any time by writing to us at the email address in Section 11, with the same ease with which it was given. Withdrawal will not affect the lawfulness of processing carried out before withdrawal, but may mean we are unable to continue assisting with an ongoing enquiry or application.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Contact enquiry data is retained until your enquiry is resolved and for a reasonable period thereafter for business record-keeping.
• Job application data, including your resume, is retained for the duration of the recruitment process and for a reasonable period thereafter in case your profile is relevant to a future opening, unless you request earlier deletion.

Once data is no longer required for these purposes, or upon a valid erasure request, we take steps to securely delete it unless retention is required under applicable law.

7. Sharing & Disclosure Of Data

We do not sell, rent, or trade your personal data. Your data is accessed only by our authorised personnel who need it to respond to your enquiry or process your application, and by data processors (such as our email or hosting service provider) strictly to the extent necessary to operate this website and deliver your submission to us. We may also disclose data where required by law, regulation, court order, or a lawful request from a government or regulatory authority.

8. Data Security

In line with Section 8(5) of the DPDP Act, 2023, we take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss, including restricting access to submitted form data to authorised personnel only. Resumes and application details are transmitted securely to our recruitment team. In the unlikely event of a personal data breach, we will take steps to notify the Data Protection Board of India and affected individuals, as required under the Act.

9. Your Rights As A Data Principal

Under the DPDP Act, 2023, you have the following rights in relation to your personal data:

• Right to Access a summary of the personal data we hold about you and how it is being processed.
• Right to Correction & Updating of inaccurate, misleading, or incomplete data.
• Right to Erasure of your personal data once it is no longer needed for the purpose collected, unless retention is required by law.
• Right to Withdraw Consent at any time, as described in Section 5.
• Right to Grievance Redressal regarding how your data is processed, as described in Section 11.
• Right to Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact us using the details in Section 11. We will respond within the timeframe prescribed under the Act.

10. Children's Privacy

Our website and forms are intended for individuals of legal working age and are not directed at children. We do not knowingly collect personal data from individuals below the age of 18. If we become aware that a child's data has been submitted without appropriate parental or guardian consent, we will delete it promptly.

11. Grievance Redressal & Contact

If you have questions about this Privacy Policy, wish to exercise any of your rights as a Data Principal, or have a grievance about how your personal data has been processed, please contact us using the details below.

12. Cross-Border Data Transfer

Your personal data is primarily processed and stored within India. Where any third-party service used to operate this website (such as email or hosting infrastructure) processes data outside India, we take reasonable steps to ensure such transfer is carried out in a manner consistent with the DPDP Act, 2023 and any rules or restrictions notified by the Government of India from time to time.

13. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, this website, or applicable law, including any rules notified under the DPDP Act, 2023. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.